When choosing a flooring contractor, one of the first questions potential clients ask is: Do they serve my area? At CustomCrete, we know how important it is to work with a local team that understands your region's climate, industry requirements, and municipal regulations. Whether you're overseeing a manufacturing facility, food processing plant, or retail renovation, you need a reliable contractor who’s nearby and responsive.
This guide will help you understand where CustomCrete operates and what areas we serve throughout the Midwest, especially around Chicago and key surrounding markets.
Our Home Base: Chicago, Illinois
CustomCrete is proud to call Chicago home. We’ve completed hundreds of projects across the city and are deeply familiar with the needs of local businesses, from historic commercial buildings downtown to sprawling industrial parks on the outskirts.
Being based in Chicago allows us to provide fast, hands-on service and build long-standing relationships with clients who rely on us for ongoing maintenance and repeat work. Our deep knowledge of Chicago’s concrete infrastructure, seasonal climate fluctuations, and permitting process makes us a trusted partner for any industrial or commercial flooring project.
Primary Service Areas
In addition to our base in Chicago, CustomCrete routinely works with clients in the following areas:
Chicagoland Suburbs
- Schaumburg
- Naperville
- Elk Grove
- Elgin
- St Charles
- Bridgeview
These suburbs host many manufacturing facilities, medical centers, warehouses, and office campuses—and we’re well-versed in providing tailored concrete flooring solutions for each environment.
Northern Illinois
We frequently take on jobs in:
- Rockford
- DeKalb
- Joliet
- Waukegan
Our crews are equipped to handle travel and large-scale projects outside of the immediate city, giving Northern Illinois businesses a trusted resource for epoxy, polished concrete, and urethane cement flooring.
Southern Wisconsin
We’ve expanded our service offerings into parts of Wisconsin, including:
- Milwaukee
- Kenosha
- Racine
- Madison
With Wisconsin’s industrial hubs growing, CustomCrete is committed to bringing our commercial flooring expertise to clients north of the state line.
Northwest Indiana
- Gary
- Hammond
- Schererville
Northwest Indiana is home to a growing number of industrial sites, distribution centers, and commercial properties. CustomCrete regularly serves this region, bringing high-performance epoxy, urethane cement, and polished concrete solutions to businesses that demand durability and compliance.
Other Service Areas
We’ve also begun working on a select number of national projects. While our home base remains in the Midwest, we are capable of traveling farther for large-scale or specialized work that requires our expertise.
Types of Facilities We Serve
Where we work isn’t just about location—it’s about the type of work we do. We specialize in concrete flooring solutions for:
- Manufacturing Plants
- Food and Beverage Facilities
- Commercial Kitchens
- Distribution Centers
- Retail Stores and Grocery Chains
- Healthcare and Pharmaceuticals
- Warehouses and Cold Storage
Whether you need sealed concrete for sanitation, urethane cement for thermal shock, or flake epoxy for aesthetics, we bring a mobile and skilled team ready to serve.
Can We Travel Outside of These Regions?
Yes—for the right project.
If your facility falls outside of our typical footprint but requires the level of quality and specialization CustomCrete provides, we’re open to discussing projects in:
- California
- Indiana
- Iowa
- Missouri
- Michigan
Let’s talk about your timeline, scope, and location. If it’s a good fit, we’ll do everything we can to bring our flooring systems to your site.
Why Businesses Choose CustomCrete
Businesses across the region continue to choose CustomCrete because of our:
- Hands-on, consultative approach to every project
- Transparent quoting and reliable scheduling
- In-house crews who maintain quality and consistency
- Willingness to travel for the right partnerships
We don’t just install concrete floors; we build flooring systems that solve real-world problems like chemical exposure, constant cleaning, and heavy machine traffic.
Final Thoughts
If you're asking, Where does CustomCrete do business?—the answer is: Chicago and beyond. Our team is strategically positioned to serve clients throughout the Chicagoland area, Northern Illinois, and Southern Wisconsin, with opportunities to travel further for the right projects.
Need a concrete flooring partner that understands your region? Request a quote to see if CustomCrete is the right fit for your business.
