Precision Starts with Self-Leveling Cementitious Underlayment
Self-leveling cementitious underlayment creates a flat, durable surface that’s ideal for installing commercial flooring systems. Whether you're correcting uneven concrete, preparing for moisture mitigation, or meeting glue-down flooring specs, this solution saves time and ensures a reliable, code-compliant base. Fast-curing and pumpable, it's built for large-scale projects and tight construction schedules.

Creates a Flat, Even Surface
Corrects imperfections in the concrete slab to meet flooring tolerances and ensure a smooth, floor-ready finish.
Speeds Up Installation Timelines
Fast-setting and pumpable formulations allow large areas to be covered quickly, reducing downtime on busy job sites.
Supports a Wide Range of Floor Systems
Provides a stable, high-strength base compatible with adhesives, coatings, and moisture mitigation systems.
Why Subfloor Prep Shouldn’t Be Skipped
When floors are installed over uneven or improperly prepped concrete, the risks show up fast—and so do the costs. Without self-leveling underlayment, your flooring system can fail before it even has a chance to perform.
- Uneven Floor Surfaces: Visible waves or dips in the slab can lead to flooring defects, trip hazards, or adhesive gaps.
- Installation Delays: Unprepped or out-of-spec slabs slow down crews and may require tear-outs or rework.
- Adhesive and Finish Failures: Flooring adhesives don’t bond properly to rough or inconsistent surfaces, voiding warranties and leading to early failure.
How Self-Leveling Underlayment Solves the Problem
When you start with a properly leveled surface, everything else goes smoother—from floor installation to long-term performance. Uneven concrete creates ripple effects across the entire project, causing delays, rework, and early floor failure.
CustomCrete installs self-leveling cementitious underlayment systems that provide the flatness, strength, and speed today’s commercial builds require. Our process ensures your subfloor meets all adhesive and material specs—so you can move forward without costly surprises or surface-related setbacks.
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Delivers a Flat, Spec-Ready Surface
Our underlayment systems correct uneven areas and meet the required thickness and flatness tolerances for glue-down, resilient, and specialty flooring.
Accelerates Your Project Timeline
With fast-setting, pumpable materials and expert installation crews, we reduce bottlenecks and help keep your schedule moving forward.
Improves Bonding and Longevity
Creates a consistent, stable base that supports adhesives, coatings, and top layers—reducing risk of failure and protecting your floor system over time.
Applicable Industries to Self-Leveling Cementitious Underlayment
Self-leveling underlayment is ideal for any environment that demands flat, durable surfaces ready to receive high-performance flooring. Whether you're installing coatings, tile, vinyl, or carpet, a properly leveled substrate ensures long-term performance, fewer callbacks, and compliance with manufacturer specifications.
Healthcare & Pharmaceutical
Creates smooth, seamless surfaces that meet hygiene standards and prevent trip hazards in critical care environments.
Food & Beverage
Supports cleanable, slope-corrected surfaces ideal for non-porous coatings and heavy-duty traffic.
Retail & Office Spaces
Delivers the flatness required for resilient flooring systems, ensuring a polished, professional look
Manufacturing & Industrial
Provides a durable, spec-compliant base for high-load areas and heavy machinery movement.
Education & Institutional
Levels floors for vinyl, carpet, or rubber installations in schools, campuses, and public buildings.
Hospitality & Multi-Unit Residential
Corrects subfloor imperfections and allows for smooth transitions between flooring types across large spaces.
Hear from past clients
"Used CustomCrete for a urethane cement flooring application (Carbocrete HF) in a harsh manufacturing setting where all prior epoxy/concrete flooring either popped off due to heat/moisture or was eaten through by our corrosive product.
The team was easy to work with and very responsive to changes in scope as well as working around other vendors during a plant turnaround."
-Jack Barkow
"We had a floor that had been painted several times and looked very abused. It was becoming difficult to keep clean and looking nice. Tom came in, pulled up all the paint, and brought the floor back to its original state. It now shines and is easy to maintain."
-James Petryka
"CustomCrete and their crew did a fantastic installation on my floor project. Any questions or concerns that I had were addressed by Tom himself. Very happy with the service they had provided to me."
-Jonathan Wirtz
Ready to Get Started? Here’s How We Make It Easy for You
Follow these three steps for a beautiful new concrete floor coating.
Request a Quote
Request a quote and learn how much your project might cost.
Get a Custom Plan & Installation
Speak to a concrete coating expert and get your project done right.
Get Back to Business
Get back to business with safe quality floors.
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What Clients Ask About Self-Leveling Cementitious Underlayment
We regularly get questions from project managers, contractors, and facility teams about where self-leveling underlayment fits into their floor prep process. Here are a few of the most common.
Does self-leveling underlayment work on old or damaged concrete?
Yes. As long as the slab is structurally sound, self-leveling can be used to correct surface imperfections, low spots, and uneven areas—even on older concrete.
How long does it take to cure before flooring can be installed?
Most self-leveling cementitious products are walkable within a few hours and ready for floor installation within 24 hours, depending on depth and conditions.
Can self-leveling be used with other systems like moisture mitigation?
Absolutely. In fact, it’s often installed over a moisture mitigation layer when adhesives require minimum thickness or when floor flatness specs must be met.
Explore the Role of Subfloor Prep in Long-Lasting Commercial Floors
Proper floor prep is the foundation of any successful installation. In this section, you’ll find recent articles on self-leveling systems, moisture mitigation, and substrate requirements—so you can stay informed and avoid costly mistakes. These resources are built to support better decisions from spec to install.
Ready to Level Up Your Next Project?
Don’t let uneven concrete slow down your install or compromise your floor system. CustomCrete delivers fast, reliable self-leveling solutions that meet spec and keep your schedule on track.
Filling out the form on this page is the first step to getting the information you need from CustomCrete to assist in your decision-making process.
When you request a quote, one of our concrete service experts will reach out to you within one business day to assess your needs and schedule a site visit for consultation. From there, typically within one day, you can expect a personalized quote tailored to your location and project scope.