What to Expect During a CustomCrete Site Visit
You’re ready to transform your concrete surfaces, but you’re probably feeling unsure about what happens next. You might be wondering: How long will this take? Will it disrupt your operations? What do you need to do to prepare? Not knowing what to expect during a site visit can leave you feeling uncertain and hesitant to move forward.
At CustomCrete, we understand how frustrating it can be to manage the unknowns of a construction project, especially when it involves your business. You’ve got deadlines, operations to maintain, and budgets to consider. That’s why we’re committed to making the process as simple and stress-free as possible. We’ve worked with clients in diverse industries, and we get how important it is to minimize disruption to your work while ensuring the job gets done right.
To help ease your concerns, we’ve developed a clear, step-by-step process for every site visit. Our goal is to guide you through each phase, from assessing your space to delivering a tailored proposal within 24 business hours. With us, you’ll know exactly what to expect, and we’ll make sure everything stays on track and within your budget.
1. Initial Assessment of Existing Conditions:
When our Concrete Surface Experts arrive on-site, the first thing they’ll do is assess the current condition of your concrete. They’ll look for any existing cracks, damage, or wear that could impact the project.
This is an important step because understanding the surface helps us determine the best solutions for your specific needs. Whether you’re looking for polished concrete, epoxy coatings, urethane cement, or whatever else, the state of the surface matters.
2. Measuring the Area:
Next, we’ll take precise measurements of the space. Accurate dimensions are crucial for generating a proposal that reflects the real scope of the project. We measure everything from the square footage of the floor, to any vertical surfaces like curbs or perimeters for cove, stairs.
We also take into account variable factors like machinery or built in fixtures. If there are any other obstacles in the way, we account for that as well. The more accurate the measurements, the more precise our proposal will be.
3. Access and Logistics:
Access can make or break a project’s timeline. During the visit, we’ll review how easy or difficult it is to get our equipment into the work area. Is the space tight? Are there multiple stories or narrow hallways? Will we need special permissions or arrangements for bringing in heavy machinery? The more logistical challenges we identify upfront, the better we can prepare for the job.
Parking and space for staging equipment may also come into play. Our team will review the best access points and identify where we can park our vehicles and store necessary materials without interrupting your business operations.
4. Environmental Conditions:
Environmental factors matter more than you might think. If the area is open to the elements, such as an outdoor warehouse or a loading dock, we’ll need to plan around weather conditions.
We also assess the ventilation and air quality of the worksite if it’s an indoor job, which could impact the products we recommend, especially when dealing with sealers or coatings that require specific drying times, temperature, and humidity.
5. Timing of the Project:
We understand that business doesn’t stop just because you’re improving your space. That’s why we offer flexible scheduling, including nights, weekends, and even holidays if necessary. During the site visit, we’ll discuss your preferred timing.
Some businesses can accommodate a Monday–Friday schedule, while others need work completed outside of normal business hours. We’ll work with you to create a timeline that minimizes disruption to your operations.
6. Project Timeframe:
Timing isn’t just about when we can start; it’s also about how soon you need the project completed. Do you have an upcoming audit, inspection, or event that requires the work to be done quickly? Perhaps your facility has a scheduled shutdown, or there are certain windows of time when construction can happen without disrupting operations.
We’ll ask these important questions to make sure our proposal reflects a realistic time frame that accommodates both your deadlines and the project’s complexity. Our goal is to balance efficiency and quality, ensuring that we deliver a solution that meets your schedule without cutting corners.
7. Next Steps After the Visit:
Once our Concrete Surface Expert leaves, you can expect a proposal from us usually within 24 hours. This will include a breakdown of the project’s costs and any other pertinent information you need. If there are any further questions or adjustments needed, we’re always available to walk you through it. From there, the ball is in your court. When you're ready to move forward, we can discuss scheduling and any other details. We pride ourselves on transparency and responsiveness, so you’ll never be left wondering what happens next.
By the end of our site visit, you’ll have a clear understanding of what’s involved in your project, from the existing conditions of your concrete to the logistics and overall costs. We’ll take the time to walk through each aspect with you, ensuring every detail is accounted for so you’re never left guessing about the next step. Whether it’s evaluating the surface, determining the best approach for your space, or identifying any potential challenges, we aim to take the guesswork out of the process so you can make informed, confident decisions that are right for your business.
Our Concrete Surface Experts are dedicated to ensuring the project runs smoothly from start to finish, minimizing disruption and meeting your timeline. You can trust that we’ll provide a proposal tailored to your specific needs… often within 24 hours of the site visit. We’re here to guide you, offer our expertise, and make the entire experience as seamless as possible.
If you have a Concrete Surface Expert coming to your site soon, we invite you to educate yourself about the various types of products we offer.Click here to see our learning center.
Topics:
